FAQ
Allergic reactions to hair colourants are extremely rare. Those individuals who have the potential to react to a hair colourant, potential reactions can be detected by carrying out the Allergy Alert Test, as directed, 48 hours before you wish to use the product. The Allergy Alert Test must be completed before each colour application, even if you have previously used the same hair colourant or the colourant of any other brand.
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All children of all ages are welcome. However to allow all clients to have a relaxed experience we ensure you only bring children if they have an appointment scheduled. For children with appointments they must be accompanied by adults throughout the whole service.
If for any reason you are not satiisfied with a purchase we will refund products with the presentation of the original receipt. However if the product has been used by yourself we would assist you with an exchange.
As a policy we do not permit refunds on hair serrvices, if your unhappy with your hair, we are not happy. We will try out best to correct any concerning issues.